We
will not sell, reveal or share your personal information.
As a financial services company, we believe that the privacy and security
of your data are essential. Personal information you give us is handled
with care.
Why is Eichman & Eichman / Onlinetaxprep.com safe?
- Personal
information: We will not sell, reveal or share your
personal information to third parties, except with your permission
or as authorized by law.
- Independent
advice: Eichman & Eichman / Onlinetaxprep.com is
an independent tax preparer.
- Secure
technology: We use SSL encryption, which is the industry
standard for secure data transfer software, to ensure data you
transmit through the Internet is protected against unauthorized
access.
Eichman
& Eichman / Onlinetaxprep.com privacy statement
If you
have questions or concerns regarding this statement, you should email
privacy@Onlinetaxprep.com.
This privacy statement also applies to our former customers.
What personally identifiable
information of mine is collected?
Eichman & Eichman / Onlinetaxprep.com ("Onlinetaxprep.com") collects
information from you upon registration. At this point, you provide
us with your name, zip code and e-mail address. Upon successful completion
of registration, you are taken to the service where you will enter
information about your gender, date of birth, demographic information
necessary to accurately complete your tax return that includes, but
may not be limited to annual income, state of residence, marital status
and your individual financial accounts. If you indicate you have a
spouse or partner, his/her personal and financial account information
will also be requested. If you ask questions or require clarification
about issues through the web site, we keep a log of the advice that
we provide to you in our records.
We ask for your credit card and billing information for payment of
our services. We also offer direct debt of your bank account and may
request the routing and account information necessary to transfer
our fee. Billing information is used to verify your credit card information.
We use Authorize.net
to bill your credit card for the preparation of your tax return. Authorize.net
is a well-known company that specializes in secure, online credit
card processing.
For some users, Forgot Password is available. These forms ask for
some personal information, such as your name and email address. This
information is necessary and used only to provide the service you
are requesting.
Occasionally,
we may also conduct surveys. In this case, we would collect the information
you provide us from answering the survey questions.
Furthermore,
we collect data in our log files. We collect your IP address, browser
type, domain name, and we log the length of time of your visit and
the number of times you visit and subscribe to our service. We use
this information to update the status of your return preparation.
In addition we use this information to gather aggregate demographic
information that helps us to provide you with the services and information
that are relevant to you. We keep this information for our internal
use; we do not share it with others.
Who is collecting my
information?
When you are on the Onlinetaxprep.com site and provide us with your
personal information, you can be sure that only Eichman & Eichman
the 100% owner of Onlinetaxprep.com collects this information, unless
it is explicitly stated otherwise.
How is my information
used?
Your personal information is maintained by Onlinetaxprep.com to provide
you with the services you have requested (state and federal income
tax preparation) and to fulfill our legal and regulatory requirements.
Onlinetaxprep.com's primary goal is to offer you a private, professional
and customized experience on our Web site.
The demographic information we collect is used in aggregated form
and not linked to any of your personal information. We use this information
for our market research purposes.
With whom is my information
shared?
Onlinetaxprep.com will not sell, reveal or share any of your personal
information to others except in the following limited circumstances:
- We
need to share your information with contractors who work on our
behalf to provide a product or service you have requested or to
maintain or service your account.
For example:
We contract out certain programming that would require a contractor
to have access to your information in order to correct a bug or
fix a software related issue.
- We
are required or authorized by law to disclose your information
(for example, to comply with a subpoena or regulatory requirement,
or to protect against fraud or illegal activity or for the safety
of customers and their property).
What
are cookies and how are they used?
Cookies are small amounts of data that are sent to your browser
from a Web server and stored on your computer's hard drive. Our
cookies are used to keep you logged in. This means you can go from
a secure area (such as your tax preparation interview) to a public
area (such as the tax information) and back to a secure area without
having to login again. Our cookies are not used to track
you through any other websites or exchange information with any
other companies.
If you do not wish to receive cookies, most Internet browsers allow
you to turn cookies off so that you do not receive them. If you
do turn your cookies off, you will still be able to use our whole
Web site.
What choices are available
to me regarding collection, use and distribution of my information?
At Onlinetaxprep.com, we would like to give you control over your
account information. On occasion, we may use your e-mail address
to inform you of products, services or advice that we believe may
be of interest to you. If you do not wish to receive future communications
from us you can be removed from our mailing list. You can also contact
Onlinetaxprep.com at support@onlinetaxprep.com
, and we will ensure that you do not receive further e-mails
from us.
To
send you an e-mail in an event where we must comply with our legal
and regulatory obligations.
Furthermore,
you can change your personal information anytime when you are logged
into Onlinetaxprep.com. For more information on how to change or
correct your information, see the next section, "How
can I change my personal information?"
How
can I change my personal information?
After logging into Onlinetaxprep.com, you have the option
to change your information. For any information you cannot change
in that section or if you are having problems changing your information,
you can contact Onlinetaxprep.com through e-mail at: support@onlinetaxprep.com
to correct your information.
How
will you notify me of changes in the use of my personal information?
If we are going to use your personally identifiable information
in a manner different from that stated at the time of collection
we will notify you via email. You will have a choice as to whether
or not we use your information in this different manner. In addition,
if we make any material changes in our privacy practices that do
not affect user information already stored in our database, we will
post a prominent notice on our web site notifying users of the change.
In some cases where we post the notice we will also email users
notifying them of the changes in our privacy practices.
Any
more questions? Contact us…
Please feel free to contact Onlinetaxprep.com if you have
further questions about our privacy and security policies, or if
you just would like to give us suggestions for improving it. You
can reach Onlinetaxprep.com in the following ways:
E-mail: |
|
info@onlinetaxprep.com |
Mail: |
|
27362 Blueridge Dr., Valencia, CA 91354 |
Phone: |
|
(888)
TAX-EXPT |
Fax: |
|
(661)
297-0749 |
Our site links to other Web sites. Onlinetaxprep.com is not responsible
for the privacy practices or content of these other Web sites.
|
